Next Day Delivery
We strive to provide a Next Day delivery service as standard on all Internet Orders. To guarantee Next Day delivery, please ensure that your order is placed before 2pm. We may still be able to deliver next day but it will not be guaranteed. Orders are sent Next Working Day. This guarantee is dependent on Stock levels.
The Distance Selling Regulations state that the seller (Cafe Rico Ltd) has up to 30 days from the day after they receive your order to deliver your goods although we strive to provide a Next Day Delivery where possible.
|Area||Order Value||Shipping Cost||Shipping Time|
|Mainland UK||£40 and over||FREE *||Next Day UK Delivery|
|Below £40||£4.99 *||Next Day UK Delivery|
|Northern Ireland||£40 and over||£7.99||Next Day UK Delivery|
|Below £40||£12.99||Next Day UK Delivery|
Isle of Man
|£40 and over||£10.99||Next Day UK Delivery|
|Below £40||£15.99||Next Day UK Delivery|
Shipping to UK mainland addresses is £4.99 on orders below £40 and free on orders of £40 and above. If you require shipping outside of the UK mainland please contact us.
Café Rico Returns Policy.
We want you to be 100% fully and completely satisfied when you do business with us. Whether you are a first-time customer, or a loyal long-time customer, we want you to order from us with confidence.
To allow us to deal with your return quickly and efficiently, please read the returns policy in it's entirety before contacting us to return any of your purchases.
The Distance Selling Regulations state that you have from the day you placed your order until seven working days from the day after you receive your goods to cancel your order.
Contact us either via email or telephone to let us know if you want a replacement or a refund. Be sure to include your Order Number along with your request.
Please do NOT return any products to us without confirming that the item is covered by our returns policy. Products returned to us without confirmation will not be accepted and will be returned to you by your shipper.
After everything above has been completed, and we receive your products . . .
- We will promptly send you a replacement, or
- We will promptly issue your refund
Defective or Damaged Goods
If you receive damaged or defective goods from us we will offer you a prompt replacement or a full refund. We must receive notification via email or telephone within 3 days from receipt of goods. Refunds.
Refunds for validated returns will be credited to your credit/debit card within 7 working days from the day after receipt of the returned items. Please note that delivery charges cannot be refunded.
Please ensure returned goods are posted using special/recorded delivery as Café Rico Ltd will not be held responsible for any items lost in transit.
* Shipping Exclusions
Please note additional charges will apply for Jersey ( + £11), Guernsey (+ £11), Ireland (+ £11), Northern Ireland (+ £8), the Channel Isles (+ £11) and the Isles of Scilly (+ £11).